State Farm® Insurance Agent Molly McGillen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ken From Charlotte
September 25, 2026
"Since moving back to New Prague 4.5 years ago we have been working with Shanna @ the Molly McGillen agency. She has been wonderful to work with. She is prompt, knowledgeable and always pleasant to discuss my insurance needs (also with the best prices in the area). State Farm customer service is rated #1 across the United States. Easy decision to give them a 5* rating."
"Ken, always a pleasure to have long standing customers like you! Thank you for trusting my team and my agency. "
Terra Watts
September 23, 2026
"I have worked with Molly and her team since the switch over from Bill! It was a smooth transition. Love knowing that when I call, they actually answer the phone and all of questions get answered. Knowing that my vehicle and home are protected Plus multiple other life aspects are insured gives me Great Piece of mind. They are truly a phenomenal team."
"Terra, making sure we are here when you need us is a top priority! Thank you for trusting us with your coverage. Let us know if you need anything! "
Mary Pulk
September 22, 2026
"Missy Pexa at Molly McGillen State Farm was so easy to work with. She gave me easy to understand quotes and made the process of changing insurance companies easy. What a great experience."
Lucinda Rose
September 22, 2026
"Trustworthy, easy to work with, great communication. Thank you Shanna."
Kayla Marie
September 9, 2026
"I have been with State Farm since I got my first car back in 2017! Before that my dad had been with Statefarm my whole life, and probably well before then. The ladies in this office are some of the most understanding people you could meet. When my father passed away they worked with me to make sure I did not lose my coverage in the mess of everything. They have answered many many questions and extended payments all so I could adjust to everything. They still reach out asking how I am doing. Also my policy prices are way below what any other competitor has to offer so that is great as well."
"Kayla, we are happy to make one thing on your list not as stressful, especially when harder parts in life are happening all around you. We appreciate your trust in us and loyalty to State Farm! "
Beatrice Van Liew
September 8, 2026
"This agency provides the BEST service ever! The staff are always helpful, cheerful, professional, courteous & most definitely caring. They respond quickly to questions & concerns. If they don’t have an answer, they find out & follow up in a timely manner. The service I’ve received from the staff at this agency has been, & I’m sure will be, par excellence! I’ve been told that State Farm is more expensive than many other providers. My reply: “You get what you pay for. Often the best costs a bit more, but it’s worth it!” I cannot recommend this State Farm highly enough. And, I’m certain you won’t be disappointed. My advice: Join & Welcome to one of the best insurance agencies out there."
"Beatrice, this is such a thoughtful review! We are always happy to help. "
Debe Bohnsack
September 4, 2026
"Missy Pexa is such a nice person to work with, I appreciated her knowledge, efficiency and honesty. Never once did I feel like I was asking silly questions or that she felt I was wasting her time. I have been in contact with Missy Pexa in the past regarding quotes on my Home, Cabin and Auto. At that specific time it just did not work for me. She stayed in contact with me, offered to update my quotes. Yesterday I contacted her and she was able to see me at her office this morning. This time it absolutely worked out. She was able to finalize my policy and I left the office with insurance with State Farm.
Walked away feeling very secure and pleased in my decision to change insurance companies."
"Debe, this is amazing news! Happy you finally have the coverage you need for your home, auto, and cabin with us. Missy is great, we agree!!"
Jolene Eotvos
September 3, 2026
"This State Farm team is one of the best! The way they keep you in the loop is better then anyone else I've had coverage with. The timely manner or the next day phone call puts your mind at ease. The lady's in the office are the sweetest and actually care.. Thank you for all you guys do for me and my family! ❤️"
"Jolene, these are the things I love to hear about the office culture and that we are always there to follow through. Thank you for leaving a review! "
Sarah Srp
September 3, 2026
"After being switched around to different agents due to ours retiring, this agency has been very helpful. Very quick to respond with questions and very friendly."
"Sarah, through all the chaos that can come when an agent retires, we are happy you made it to us! Please let us know if you need anything! "
Eliza Hammond
August 28, 2026
"Love this office! Everyone is always helpful and easy to work with."
"Eliza, thank you for the amazing feedback! Let us know if you need anything! "
Katie Johnson
August 19, 2026
"Very helpful with working through account questions! Thank you!"
"Katie, thank you for taking the time to let me know about your experience! Having a team with the knowledge mine does is always a comfort to know customers will get what they need when they call! "
Martin Bustos
August 19, 2026
"I had a great experience with Shanna as she answered all the questions I had. I recommend this business for your insurance needs."
"Martin, I love that we were able to get your motorcycle insurance and other car insurance needs established! Please let us know if you need anything! "
Danielle Pesek
August 18, 2026
"Super kind and very informative"
"Danielle, thank you for the great feedback! "
Sam Gardner
August 3, 2026
"I’ve been with State Farm for years, and they’ve consistently been transparent, honest, and easy to work with. Whenever I’ve needed to make changes to my policy, they’ve been incredibly helpful and made the process simple. Missy and Kathy are both amazing they’re friendly, knowledgeable, and genuinely care about their customers. I highly recommend them to anyone looking for an insurance team they can trust."
"Sam, thank you for the amazing feedback. We value your time and want to make sure we are able to get things figured out for you in a timely manner- looks like my team does that for you!! "
Ray Holmstrom
August 3, 2026
"Love the staff, have handled all my insurance needs quickly and above expectations"
"Ray, thank you for taking the time to let me know about your experience! Having a knowledgeable and consistent team is something I love to see acknowledged by others!"
Maddie Klecker
July 31, 2026
"Mollys team has been beyond amazing to work with. They are so friendly and helpful!"
Katie McGathey
July 31, 2026
"I have never had an insurance office be as helpful and knowledgeable as this team is! I have a lot of policies with Mollys office, and each one has been taken care of like it is their own especially our life insurance policies. All of my close family has switched over to State Farm because of Molly's team! Thank you again for answering all our questions and making the insurance process so easy"
Rebekah Domeier
July 31, 2026
"The team in New Prague State Farm is amazing. Very helpful. Highly recommend!"
Blake Reimer
July 30, 2026
"I have worked with Shanna for many years now. Working with her and any others in the office is an absolute breeze. Rates are fair, and customer service is excellent."
"Blake, thank you for being a long-term customer! I'm happy to hear you see the value in my team like I do!"
Taylin Church
July 23, 2026
"I've trusted Shanna Stengl at State Farm with my insurance for years, and she has always been wonderful to work with. Whenever I've had questions or needed assistance, Shanna has been quick to respond, explain my options clearly, and make sure I had the coverage that best fit my needs. Her friendly, professional service and genuine care for her clients are why I've continued working with her over the years.
I highly recommend Shanna to anyone looking for a knowledgeable, trustworthy, and easy-to-work-with insurance agent."
"Taylin, I love to hear that I have people on my team that can give you consistent and amazing service! Thank you for letting us know about your experience."
Carrie Speikers
July 23, 2026
"We have had our insurance through this office for over 40 years and have always had superb customer service. Patience in answering our questions, willingness to find our best rate options and finding savings where they can, quick response time and a friendly voice on the other end of the phone has always made working with this State Farm location a great experience!"
"Carrie, I am so happy to have long-term customers like you! Let us know if you need anything."
Nancy Kliche
July 16, 2026
"Great people and nice"
"Nancy, thank you for the kind words! We always want people to see how much we really do care about our customers and their policies. "
Gary Barrett
July 14, 2026
"Thank you Molly! I finally have a clear view of my insurance policies. I appreciate taking the time to talk. No AI"
"Gary, we always want to give that personal approach to insurance and make sure you have a clear understanding of what your policies are looking like. It sounds like we have done our job! "
Dawn Ross
July 9, 2026
"I consulted with Molly and she was so helpful and assisted me with automobile insurance and rental insurance. Kind and patient. I felt valued !"
"Dawn, thank you for the great review here. It was great talking with you and getting you the coverage you need! "
Oscar Nelson
June 18, 2026
"I recently purchased a new home and went to State Farm for insurance quotes. I ended up switching to State Farm because of the fast responses from missy and being a real pleasure to work with! I really look forward to having her as my insurance agent!"
"Oscar, I am so happy Missy was able to find you great coverage and help you transition to be our good neighbor! We look forward to working with you too! "